Frequently Asked Questions
Everything you need to know about gear, shipping, and returns.
How do I determine the right size for my outdoor gear?
We provide detailed sizing charts on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit during active outdoor use.
What is your return policy for worn items?
To ensure quality for all customers, we only accept returns on items in their original, unworn condition with tags attached within 30 days of purchase.
Do you offer international shipping?
Yes, Gio's Outdoors ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Are your materials sustainably sourced?
We are committed to the environment. 80% of our current collection is made from recycled polyester and organic cotton, and we aim to reach 100% by 2025.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey through our carrier's website.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment plans through Klarna and Affirm.